Cancellation and Refund Policy
Last Updated: 08.05.2025
At Arrabhy Delights, we take pride in preparing and delivering fresh, handmade sweets and snacks. Due to the perishable nature of our products, we have a clear and transparent policy regarding cancellations and refunds.
1. Order Cancellation Policy
– Orders cannot be cancelled or modified once they are confirmed and payment is completed.
– Please review your order carefully before proceeding to checkout.
– In case of duplicate orders or payment errors, please contact us immediately at info@arrabhydelights.com or WhatsApp us at [Insert number]. We will do our best to assist, provided the order has not been processed.
2. Refund Policy
We do not offer refunds on orders once confirmed. However, under specific conditions, we may offer a replacement or credit:
– The product was damaged during transit
– You received the wrong item
– An item from your order is missing
3. Conditions for Replacement or Credit
To be eligible, you must:
– Notify us within 12 hours of receiving the delivery
– Share clear photos of the product and packaging as proof
– Keep the product in its original packaging (if unopened)
Once your issue is verified, we may:
– Send a replacement, or
– Issue a store credit for future purchases
4. No Refunds or Replacements Will Be Provided If:
– The issue is reported after 12 hours of delivery
– The product was tampered with or not stored properly after delivery
– The dissatisfaction is based on personal taste preferences
5. Contact Us
For any issues or concerns, please contact us at:
📧 info@arrabhydelights.com
📱 WhatsApp: +91 9347118236
We are here to help and ensure you enjoy every bite of your festive delights.